Open shifts go to your own team before any agency.

When a shift opens, Remedi offers it to your own people first: the unit’s staff, then float and per-diem, then sister buildings, in an order everyone can see.

An open night shift after a call-out, showing the staffing target, how many are filled and the gap left to fill.
  • Simone Alba called in sick for Tuesday night.
  • One nurse is still needed, and the offer goes to your own staff first.
Open shifts offered to a nurse on Remedi Go, each showing the unit, the hours and how long the offer stays open.

What’s included

  • Call-outs from the phone
  • Call-outs by text message
  • Open-shift offers
  • Shift swaps and trades
  • Float pool and per-diem
  • Sister-building sharing
  • Shift bonuses and pay differentials, set by your policy
  • Agency requests, approvals and invoices
  • Agency marketplaces connected, with invoices reconciled and paid
Shift swaps on Remedi Go, with a colleague's swap request to accept or decline and an agreed swap waiting for the charge nurse's approval.
Two nurses agree a swap on their phones, and the charge nurse approves it before the schedule changes.

How it works

A call-out arrives by phone, at the desk or as a missed clock-in. Remedi offers the open shift to the unit’s own staff first, in the order the fairness ledger sets. If nobody takes it, Remedi offers it to float and per-diem staff and then to sister buildings. Agency comes last, after the charge nurse approves, and Remedi records the reason and the cost.

The Remedi difference

The order comes from the fairness ledger, so tonight’s extra shift is already counted when tomorrow’s is offered. Agency is the last call, made only when your own staff can’t cover the shift, with the reason and the cost on the record.

The Mission

To evolve how healthcare works — so better care costs less and reaches more people.

We’re looking for the right Lighthouse Partners.

This isn’t a trial. It’s a partnership for the long term: we build Remedi with you on your own floors, your staff use it free for a year, and you keep a partner discount for life.